How we do it

Happiness is not about money. How do we know that? Because we’ve asked thousands of employees and they’ve told us.

The first ingredient in the Smart Recipe process is research. Ask employees what they think. What’s working, what’s not and how they would like things to change. This way, you can deal with real problems. Not what management thinks are problems.

Through surveys, focus groups or town halls, we do our research first. Only then, armed with real information about the problems, can we imagine viable solutions and a process to get there. We can help you guide the implementation process and measure progress. This pulse check lets you course correct as issues arise. The final step is celebration, acknowledging all the hard work and positive results as milestones are met.